Shipping Policy

Processing Time
All orders are processed and dispatched within 1–2 business days of purchase (Monday–Friday, excluding public holidays).

International Shipping Times
Once dispatched, orders typically arrive within 7–12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and are not guaranteed, as they can be affected by customs, carrier delays, weather, or other circumstances beyond our control.

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey.

Shipping Delays
While we work hard to ensure timely delivery, occasional delays can occur due to high demand, customs inspections, or carrier issues. We appreciate your patience and will do our best to keep you updated if any significant delays arise.

Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible so we can attempt to correct it before dispatch.

Lost or Missing Packages
If your order hasn't arrived within the estimated delivery window, please contact our support team at [your support email] and we'll help track down your package.